The significance of data management in modern business operations cannot be overstated. It underpins financial transparency, making it essential for companies to diligently monitor and comprehend their financial transactions. Particularly in the financial sector, where accuracy and clarity are paramount, a strong emphasis on transparency in payment data is crucial.
Highlighting the critical role of transaction data management, Tina Fisher, CMO of Intix, sheds light on how the platform empowers financial institutions to navigate regulatory scrutiny and drive efficiency through real-time insights and enhanced transparency.
Tell us more about your company and its offering?
Intix is a transaction data management platform that provides a single window view of real-time transaction data. Our platform enables financial institutions to track and trace real-time data flows from start to finish through a single window, offering instant visibility, transparency, and improved efficiency throughout the payment lifecycle. This powerful tool provides customers with essential insights to optimise payment processes that ultimately helps make strategic, data-driven decisions.
What problem was your company set up to solve?
Intix was founded with the goal of aiding financial institutions to help identify and resolve payment data challenges by giving them the transparency and visibility into all payments and transactions data. Our platform allows companies to access, monitor, alert, and analyse transaction data in real-time, irrespective of its format, system, or location. This capability grants companies immediate and actionable insights, enhancing decision-making, efficiency, and customer service.
Since launch, how has your company evolved?
Intix has evolved to meet the shifting demands of our clients, particularly financial institutions facing increased regulatory and compliance scrutiny. Over time, regulatory bodies have required faster response times to their queries, meaning that they need financial institutions to have payments and transaction data at their fingertips to be able to respond to their queries within 24 hours.
Our platform has adapted to provide swift access to transaction details, a growing requirement for our clients. We’ve focused on ensuring that banks and large financial institutions maintain visibility and traceability of their transactions, vital in today’s data-centric world. As such, Intix now plays a critical role in helping businesses modernise their operations.
What has been the biggest challenge or most ‘tricky moment’ to overcome?
One of our foremost challenges is to ensure that our platform not only effectively addresses today’s challenges but also retains the flexibility to adapt to emerging issues in the future. This ‘future-proofing’ of our services is crucial particularly as financial institutions look towards digital transformation. Redesigning an existing data management protocol is a significant endeavour, and it’s not feasible for companies to undertake such overhauls each time new regulations are introduced.Top of Form
Fortunately, the Intix platform empowers you to navigate the evolving financial landscape by consolidating all transactional data into a single, unified location. This capability positions our platform as an invaluable tool for businesses to not only stay ahead of upcoming changes but also to delve deeper into their data. By doing so, businesses can leverage this data to unveil new insights and enhance compliance and management capabilities, benefiting both their teams and customers.
What are your biggest achievements or ‘proudest moment’ so far?
Since our launch, Intix has seen considerable growth. As of 2024, our notable achievements include powering four of the top 10 European banks, partnering with FIS, which works with 95 per cent of the world’s leading banks, and partnering with Clearstream to become their transaction monitoring and management system of choice. We’re currently aiding financial institutions in over 20 countries to enhance their transaction monitoring and analysis capabilities.
How would you describe the culture of your company?
One of the things that really sets Intix apart is the strong focus we put on leveraging real experts within our organisation. We have deep expertise across our operations, which puts us in a great position to provide the level of guidance that our clients really value. Ultimately, a lot of the work we do is quite technical, so being able to talk about its importance in a language that people understand is so crucial.
At the same time, we’ve built an internal working culture that encourages inputs from anywhere in the business. We want everyone working for us to know if they have a good idea then they should share it, and if it’s viable then we will pursue it. This bottom-up approach to working gives everyone the opportunity to contribute to our development and hopefully provides our team with more confidence to share their thoughts.
What’s in store for the future?
Looking ahead to 2024, we have several exciting announcements planned that will benefit our customers and partners. Our continued focus is on providing a platform that unites transactional data, unlocking new insights and enhancing compliance as well as management capabilities. The introduction of new regulations like CESOP and PSD3 highlights the increasing need for effective transaction data management, and Intix is committed to supporting businesses in this endeavour.
