Tag: Customer
Galileo Expands BNPL Offering to Help Banks and Fintechs ‘Deepen Customer Relationships’
Galileo Financial Technologies, a fintech firm owned by SoFi Technologies, is expanding its Buy Now, Pay Later…
AI Tools for Ideal Customer Profiles
An “ideal customer profile” describes a company’s most valuable prospects, those who find a product or service…
Customer Service ‘Still King’ as 40% of UK Consumers Stay With Bank Despite Switching Incentives
Financial incentives related to switching banking providers have been well-publicised across the UK. However, new research suggests…
Talabat Selects EazyPay to Enhance Customer Payment Experience and Empower Merchants
Eazy Financial Services, or ‘EazyPay’, a Bahrain-based financial institute specialising in Point-of-Sale (POS) and online payment gateway…
There’s No Excuse for Lazy Customer Due Diligence Anymore, Says Trapets
Compliance remains one of the biggest challenges in the financial industry for firms of all sizes across…
Amazon Web Services Embraces Generative AI to Help Contact Centres Improve Customer Experiences
Amazon Web Services has launched a number of new generative AI capabilities in Amazon Connect, its cloud…
Canada’s EQ Bank Customer and Business Onboarding Streamlined With Trulioo Integration
Cybersecurity has established itself as a top priority for digital banking services. The need for accurate identification…
Google Cloud to Power Admiral Insurance Operations and Increase Customer Personalisation
Google Cloud has strategically partnered with Admiral, the financial services company in the UK, to improve its…
11 Mobile Apps for Customer Management
With a smartphone and the right app, an entrepreneur or exec can manage customers and prospects on…
ChatGPT Prompts for Customer Personas
Generative AI platforms such as ChatGPT have access to much data to respond to our needs. Marketers…